Returns:
If the customer decides to return the jewellery for any reasons, he/she will have to provide a full unboxing video of the parcel to place a return request by sending it through mail with the order number and all the other details. The return request will be rejected if the customer has not provided with an unboxing video in any case.
Lifetime Free Plating Service:
If the customer opts for free plating service, he/she will have to pay a fee of Rs. 200 as shipping charges. Thus, the plating charges are on us but, the shipping charges will have to be paid by the customer.
Refunds:
If all the criteria of returns are fulfilled, the customer shall receive the refund, once the parcel has been received by us. The refund will be reflected within 3 working days in the same mode of payment.